Frequently Asked Questions

Everything you need to know about your Pique experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. International delivery times vary by location but generally range from 7-14 business days.

What is your return and exchange policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Exchanges are free, while returns for a refund incur a $5 restocking fee.

How do I know which size will fit me best?

Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we recommend sizing up for a relaxed fit or sizing down for a tailored look.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments via Afterpay.

Are Pique garments sustainably made?

Yes, we prioritize ethical manufacturing and use organic or recycled materials in over 80% of our collections to ensure high quality with a lower environmental impact.

Can I modify or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.